High Desert Medical Group On-Demand Care

High Desert Medical Group
ON-DEMAND CARE
Your questions answered on-demand

If you are experiencing a life-threatening emergency, please dial 911
High Desert Medical Group is proud to partner with your primary care provider to meet your healthcare needs. HDMG’s new ON-DEMAND CARE texting application is a personalized, free of charge, secure communication service designed to provide you with in-time answers to your healthcare questions.

Thank you for your partnership and loyalty.
Questions

PLEASE NOTE: All inquiries sent during business hours will be answered by the next business day. If you do not receive a response in a timely manner, please call: (661) 951-3000

For questions after hours, on weekends or public holidays, please send a text message and an HDMG team member will respond to you via text the next business day.

For urgent, non-emergency, issues, the HDMG team will attempt to respond within one hour. If you have urgent needs and do not receive a response in a timely manner, please call our 24/7 nurse advice line at (800) 424-2273.

STEP 1: By attesting to
the following, I agree:

  • I am a member of High Desert Medical Group or an authorized caregiver/family member.
  • I consent to sharing personally identifiable information with my Primary Care Physician and the High Desert Medical Group Care Team.

STEP 2: Please Select
Your Primary Care Provider



Address: 540 West Palmdale Boulevard, Suite B
Palmdale, CA 93551


Address: 540 West Palmdale Boulevard, Suite B
Palmdale, CA 93551


Address: 44215 15th Street West, Suite 315
Lancaster, CA 93534


Address: 42220 10th Street West, Suite 109
Lancaster, CA 93534


Address: 42135 10th Street West, Suite 201
Lancaster, CA 93534
Questions

If you do not see your PCP listed here or would like to change your PCP, please call: (661) 951-3000.

STEP 3: Select who you
would like to connect with by text

Primary Care Physician
  • Schedule/cancel an appointment
  • Get lab or X-ray results
  • Obtain medical records
  • Text front office receptionist
  • Request medication prescriptions, refills, and pick-ups
HDMG Care Manager
  • Get care urgently
  • Inquire about home health needs or medical equipment
  • Obtain clinical help for chronic medical conditions
  • Inquire about health plan eligibility and benefits
HDMG Pharmacist
  • Inquire about medication use, side effects, and interactions
  • Enroll in Specialty Disease Management Programs for anticoagulation, diabetes, heart failure, COPD, asthma, CHF, ESRD, Hep C, or osteoarthritis of knees
HDMG Health Educator
  • Receive information on your health condition
  • Enroll in FREE health, wellness, and nutrition workshops (no referral necessary)
  • Inquire about upcoming HDMG health events
  • Get information about FREE HDMG gym membership (for seniors only)
HDMG Health Concierge
  • Obtain assistance with referrals and authorizations
  • Get help scheduling primary and specialty care appointments
  • Get assistance with transportation