Provider Resources

We strive to create strong connections within our communities, ensuring each member receives respectful, personalized care. We're committed to enhancing our doctors' practices and improving our members' lives.

Join Regal: Where Care Meets Community

We're always looking for excellent board-certified primary care doctors and specialists to join our growing organization. As one of Southern California's largest physician-led medical groups, our network spans six counties serving more than 500,000 members.

If you are interested in joining our dynamic network of providers, please reach out at (866) 654-3471 and request Network Management.

To register for the Press Ganey educational series, which includes courses on patient engagement, empowering staff, and more, please visit http://www.pressganey.com/heritage-trainings/

Regulatory Resources

Clinical Resources

Utilization Management & Prior Authorization

Regal Resources

Provider Education Series

Quality Improvement Library

Important Updates and Recommendations for COVID-19, RSV and Influenza Vaccines for Patients and Providers

For Healthcare Providers

Best Practices for Improving Patient Access

To explore how Press Ganey’s Provider Educational Training can enhance your patient experience, click here.

Patient Experience Education Series

Patient Experience Education Series

Hosted by

Nirav Shah, M.D.

Senior Medical Director — Quality Improvement/Appeals & Grievances

Join Dr. Shah for a series of provider-focused webinars as he shares vital insights aimed at enhancing patient communication and elevating the overall patient experience. These webinars are in collaboration with Press Ganey, a nationally recognized patient experience consulting group.

A complete review of your medical and prescription drug needs

1. Effective Expectations: Streamlining Communication of Results

A complete review of your medical and prescriptiondrug needs

2. Coordinating with Specialists

A complete review of your medical and prescriptiondrug needs

3. Reviewing Medications and Medical Records

Dr. Neskovic’s Story

“I chose to commit to an exclusive relationship and I’ve had steady and consistent growth as a result. The medical group has an excellent internal system that offers rapid delivery of patient data, exceptional case management resources, valuable health education classes, and so much more. I'm proud of an organization committed to deliver great medical and preventive care to our patients.”

The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule affords members the right to receive a notice that describes how health information may be used and disclosed and how to get access to this information. Regal Medical Group (RMG) is required to send a notice ("Notice of Privacy Practices") to members of our insured Health and Long Term Care plans.

Notice of Privacy Practices

Personal Information Collection and Use:

RMG welcomes you to their website. All information that is collected on our website is done on a voluntary basis. All non-public personal information that you provide via our website will be used strictly for the purpose stated on the page where it is collected. RMG will not sell, license, transmit or disclose this information outside of RMG or our affiliated companies unless (1) required or permitted by law, (2) expressly authorized by you, or (3) necessary to enable RMG contractors or agents to perform certain functions for us. With all disclosures, we will disclose information consistent with applicable law and regulations and we will require the recipient to protect the information and use it only for the intended purpose.

"Personal Information" is defined as data that is unique to an individual, for example: name, address, member id, date of birth, or telephone number. There may be occasions where we may request personal information on our website in order to provide services or respond to your questions.

E-mail Communications

Feedback and questions are always welcome on our website. We have provided e-mail boxes for that purpose. Your feedback and questions will be shared with our customer service representatives and those employees most capable of addressing your feedback and questions.

Please note e-mail, like most, if not all, non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential. If you wish, you may contact us instead via non-cellular telephone at the numbers provided on our Contact Us page or Member Services at 866-654-3471.

We have made some locations on our website secure, so you can exchange non-public personal information with us. You will be provided appropriate instructions at each of these locations.

Linking to Other Sites

RMG's website may provide links to other websites, that are not owned or maintained by RMG, that we think might be useful or of interest to you. These other websites will open in a separate browser window. We are not responsible for the privacy practices used by other websites, the content, or accuracy of the other websites. These links to other non-RMG websites do not constitute or imply endorsement by RMG of these websites, any products or services described on these sites, or of any material contained in them.

Security

RMG has adopted and adheres to stringent security standards designed to protect non-public personal information at regalmed.com against accidental or unauthorized access or disclosure. Among the safeguards that RMG has developed for this site are administrative, physical and technical barriers that together form a protective firewall around the information stored at this site. We periodically subject our site to simulated intrusion tests and have developed comprehensive disaster recovery plans.

Changes to this Statement

RMG may change this Statement from time to time without notice. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Legal Statement

Disclaimer

All information provided on this web is "AS IS" without warranty of any kind, either express or implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Some jurisdictions do not allow for the exclusion of implied warranties, so the exclusion above may not apply to you. The data set forth herein is for informational purposes only, and no warranty is made that the information is error-free. Please note that once you leave this site, either by using a link we may have provided for your convenience or by specifying your own destination, RMG accepts no responsibility for the content, products and/or service provided at these non-RMG locations. RMG does not control, endorse, promote, or have any affiliation with any other website unless expressly stated herein.

Liability

RMG will not be held liable to any party for any direct, indirect, special, or other consequential damages arising from any use of this website, or any linked website, including, without limitation, any loss of profits, business interruption, loss of programs or data on your equipment, or otherwise, even if we are expressly advised of the possibility or likelihood of such damages.

Changes to This Website

Information may be changed or updated without notice. RMG has no obligation to update information presented on this website, so information contained herein may be out of date at any given point in time. RMG may also make improvements and/or changes in the services and/or programs described in this information at any time without notice.